Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your bKash number within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, please call our help number or email.

Shipping returns

To return your product, you should courier your product to: NeedBD Online Shop, House: 03, Road: 21, Block-C, Mirpur 12, Dhaka, Bangladesh.

You will be responsible for paying for your own shipping costs for returning your item.

Need help?

Contact us at needbdonlineshop@gmail.com for questions related to refunds and returns.